Last updated: May 10, 2026
Welcome to UltraGuru CRM - the business operating system for beauty and service enterprises in Switzerland. These terms govern access to and use of our platform in accordance with Swiss law, including the Code of Obligations (OR) and the Data Protection Act (nFADP).
These terms constitute a legally binding contract between you (user/business) and UltraGuru CRM. By registering or using our platform, you agree to these terms. If you do not agree, please do not use the service.
Service Description
UltraGuru CRM is a cloud SaaS platform for salon management and service businesses. We provide: CRM for client management, booking system and calendar, POS system for payments, financial accounting and analytics, AI insights for business, marketing automation tools. The platform operates 24/7 with access via web browser and mobile devices.
Contract Formation (Art. 1 OR)
In accordance with the Swiss Code of Obligations (OR), the contract between you and UltraGuru is formed as follows:
Registration requirements:
Payment & Invoicing
All prices are stated in Swiss Francs (CHF) and include Swiss value added tax in accordance with the VAT Act:
Currency: CHF (Swiss Franc)
All transactions are processed in CHF
VAT: 8.1%
Includes Swiss VAT at the standard rate
Invoices: QR-Invoices
Electronic QR-invoices per ISO 20022 standard
Payment deadline: 30 days
Payment within 30 days of invoice date
User Obligations
By using UltraGuru, you agree to:
Account security
Keep password confidential, use 2FA
Data accuracy
Provide truthful business and client information
Legal compliance
Comply with nFADP, GDPR and other relevant laws
Prohibited use
Not use the platform for illegal activities
Liability & SLA
In accordance with Swiss law, UltraGuru limits its liability as follows:
Service Level Agreement (SLA):
Data Protection (nFADP)
We process personal data in accordance with the Swiss Federal Act on Data Protection (nFADP/nDSG) that entered into force on September 1, 2023.
Compliance:
nFADP, GDPR (EU), Ukrainian Data Protection Law. Full information in our privacy policy.
Contract Termination (Art. 337 OR)
In accordance with the Swiss Code of Obligations (Art. 337 OR):
User right:
Subscription can be terminated at any time. Access is maintained until the end of the paid period.
UltraGuru right:
Suspend access in case of terms violation, non-payment, or illegal activity with 14 days notice.
Governing Law
These terms are governed by Swiss law. All disputes shall be resolved exclusively by the courts of Zurich, Switzerland, in accordance with the Swiss Civil Procedure Code. Applicable law: Swiss Code of Obligations (OR), Data Protection Act (nFADP), Electronic Signatures Act (ZertES).
UltraGuru
Avenue Soret 12, 1203 Genève, Switzerland
UID: CHE-123.456.789
VAT: VAT: CHE-123.456.789
Mediation is recommended before any legal action
For questions about data protection, contact our DPO: privacy@ultraguru.ch
© 2024-2026 UltraGuru. All rights reserved. Switzerland.